Payment & Shipping

Payment

Pay securely using Apple Pay, PayPal Checkout & major credit cards (Master, Visa, AMEX)

Your credit card statement will not show details of your purchase or suggestions to the nature of your purchase

Currency charged in Australian Dollar (AUD)

Shipping

All purchases are shipped in discreet packaging to ensure your privacy

Orders received by noon Adelaide time, Monday through Friday (except South Australia Public Holidays), will be processed and dispatched the same business day. Orders received after the noon cutoff time will be processed the next business day. We send you order confirmation by email when we dispatch your order.

Our primary carrier is Australia Post

Cost is calculated on checkout

Domestic Shipping

Weight based delivery cost from

$9.20 Standard Post (6-8 business days)

$12.20 Express (2-3 Business days, 5 days for rural destinations)

We deliver to Parcel Locker/Collect, just use Parcel Locker no. in Address Line 1

Example:

Address line 1 - Parcel Locker/Collect (10 digits no.)

Address line 2 - 26 Franklin Street

International Shipping

Cost varies depends on weights, speed and locations

New Zealand - from AUD 17.20 Standard (7-12 business days), AUD 32.2 Express (5-8 business days)

USA/CAN - from AUD 23.00 Standard (9-16 business days), AUD 40.00 Express (6-12 business days)

Please check with Australia Post website for latest delivery updates

For destinations not listed in our predefined shipping locations, please get in touch with us for tailored quote. One of our friendly staff would be more than happy to assist

We can not guarantee a timely delivery due to factors beyond our control.

We are legally obligated to include description of the contents on all international orders. Our descriptions are generic, non sexually-related descriptions.

Please note that custom officials are authorised to open packages for inspection. We are not responsible for any orders delayed, confiscated or seized by the customs officials.

Customised Shipping Cost - Get in touch with your list of items, we will calculate the best delivery cost specific to you

Tracked parcel — For your peace of mind, all shipping are tracked. The tracking number will be emailed once your order has been processed and dispatched

Refund/Return — We will not be able to return goods that is opened or used, due to hygiene. We will replace good that is damaged in transit.

Before returning the good, please contact us.

Return address

H-Return

PO Box 10039

Adelaide BC SA 5000

Australia